MY BRIGHT DIGITAL

Privacy Policy 

My Bright Digital respect your privacy and are committed to maintaining it. This Policy discloses how we collect, protect, use and share information gathered about you on our website.

Contact Details

Our contact details
Name: My Bright Digital
Address: Work Life Fitzrovia, 33 Foley Street, Fitzrovia, London, W1W 7TL
E-mail: info@mybrightdigital.com

The type of personal information we collect

We currently collect and process the following information:

  • Identity Data: which includes your full name
  • Technical Data which includes your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use to enable us to provide a more personalised website experience
  • Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • you choose to provide to us through our website e.g. contact details and enquiry forms submitted on our website
  • through your activity on our website e.g. information from your device and actions taken on the website, pages you visit, how you came to our website

We use the information that you have given us in order to respond to your enquiries, provide quotations for services and to enhance and optimise our website and services.

We may share this information with third-party service providers who help us ​​with our operations, e.g. website hosting, development and analytics.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

  • Your consent.
  • We have a legitimate interest.

We may process your personal data based on your consent, for the performance of a contract or as necessary for the purposes of our legitimate interests, including for responding to your enquiries and to customize and improve our web offerings, products and services. You are able to remove your consent at any time. You can do this by contacting info@mybrightdigital.com

How we protect your personal information

We take reasonable steps to protect personal data as you transmit it to our site and to protect such information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Nevertheless you should keep in mind that no internet transmission is ever completely secure or error-free. In particular, e-mail sent to or from this site may not be secure.

We keep your personal information for 2 years, or so long as you are a Customer of My Bright Digital. If you are no longer a Customer, we will then dispose of your personal information by erasing your data.

Cookies

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

Cookies that we use

We use cookies for the following purposes:

  • authentication – we use cookies to identify you as a user when you visit our website and as you navigate our website
  • analysis – we use cookies to help us to analyse the use and performance of our website and services
  • cookie consent – we use cookies to store your preferences in relation to the use of cookies more generally

Cookies used by our service providers

Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

Google Analytics
We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at: https://www.google.com/policies/privacy/

Google Adwords
We use Google Adwords Conversion Tracking. When you reach this site through a Google ad, Google AdWords will set a cookie on your computer as soon as you click on a Google-enabled ad. The validity of this cookie is 30 days and is not for personal identification. If you visit certain pages of our website and the cookie has not expired, we and Google can see that you have clicked on the ad. Each Google AdWords customer receives a different cookie and thus cannot be tracked through the website of other advertisers. The information obtained using the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. Such customers experience the total number of users who clicked on an ad and were directed to a site that was tagged with a conversion tracking tag. Information that can be personally identified by users is not transmitted. If you do not want to participate in the tracking, you can reject the required setting of a cookie in your browser setting by disabling the automatic setting of cookies or by blocking your browser cookies of the domain “googleleadservices.com”. You may not delete the opt-out cookie as long as you do not wish to record the data.

Facebook
Our website uses social plugins (“plugins”) provided by the social network facebook.com, operated by Facebook Inc., 1601 S. California Avenue, Palo Alto, CA 94304, USA (“Facebook”). The plugins are identifiable by a Facebook logo (white letter f on blue background or a thumb up icon) or the notice “Facebook Social Plugin”. For a full list of all social Plugins please see http://developers.facebook.com/plugins.
When you visit a page of our website that contains a social plugin, your browser establishes a direct connection to Facebook servers. Facebook directly transfers the plugin content to your browser which embeds the latter into the website, enabling Facebook to receive information about your having accessed the respective page of our website. Thus we have no influence on the data gathered by the plugin and inform you according to our state of knowledge:
The embedded plugins provide Facebook with the information that you have accessed the corresponding page of our website. If you are logged into Facebook, your visit can be assigned to your Facebook account. If you interact with the plugins, for example by clicking “Like”, or entering a comment, the corresponding information is transmitted from your browser directly to Facebook and stored by it. Even if you are not logged into Facebook, there is a possibility that the plugin transmits your IP-address to Facebook.

For the information on the purpose and scope of data collection and procession by Facebook, as well as your rights in this respect and settings options for protecting your privacy please visit Facebook’s privacy policy: http://www.facebook.com/policy.php.
If you are a Facebook member and do not want Facebook to connect the data concerning your visit to our website with your member data already stored by Facebook, please log off Facebook before entering our website. You can also block Facebook social Plugins by using add-ons for your browser, like the “Facebook Blocker”, e.g. for Firefox https://addons.mozilla.org/de/firefox/addon/facebook_blocker/ .

Facebook Advertising

To make potential users aware of our Internet presence, we use the Facebook advertising network, which includes conversion tracking, an analysis service from Facebook (Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA). Facebook will set a cookie on your computer (“conversion cookie”) if you have been directed to our website via a Facebook ad. The cookie loses its validity at the end of 30 days. If you visit within this period certain pages of us, Facebook and we can recognize that the ad was clicked. Information obtained using the conversion cookie is used to create conversion statistics. We receive information about the total number of users who clicked on a particular ad and were redirected to a website associated with the conversion tracking network. Personal identification is not possible for us. If you do not wish to participate in the tracking procedure, you can also reject the required setting of a cookie, for example via a browser setting, which generally deactivates the automatic setting of cookies.

Managing cookies

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

https://support.google.com/chrome/answer/95647?hl=en (Chrome)
https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox)
http://www.opera.com/help/tutorials/security/cookies/ (Opera)
https://support.apple.com/kb/PH21411 (Safari)
https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).

Blocking all cookies will have a negative impact upon the usability of many websites.

External Links

Our website contains links or references to other websites that we do not control and to which our Privacy Policy does not apply.

Your data protection rights

Under data protection law, you have rights including:

  • Your right of access – You have the right to ask us for copies of your personal information.
  • Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
  • Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
  • Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@mybrightdigital.com if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at  My Bright Digital, Work Life Fitzrovia, 33 Foley Street, Fitzrovia, London, W1W 7TL

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk

My Bright Digital reserves the right to amend this Statement at any time. If the Privacy Policy changes, the revised statement will be posted here. This Privacy Statement was last updated in December 2021.